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We read every message. Most replies go out within two business days.
The best things to email us about:
- Fee data that’s out of date — if you’ve spotted a platform fee that’s changed, please send a link to the official source so we can verify.
- A calculator we should build — TikTok Shop, Walmart Marketplace, Faire, your country’s marketplaces — tell us what you’re selling on.
- Bugs and feedback — if any number on the site looks wrong for your specific situation, we want to know.
- Press & partnerships — we’re open to sensible collaborations.